Patient rights and responsibilities
This page briefly outlines the main patient rights and responsibilities when receiving healthcare services.
The patient has the right to
- Receive respectful and appropriate treatment.
- Receive understandable information about their health condition, treatment or rehabilitation plan.
- Ask the specialist questions about prescribed procedures and expected results.
- Receive services with respect for privacy and confidentiality.
- Refuse a service or procedure where permitted by applicable regulations.
The patient is responsible for
- Provide accurate information necessary for safe service provision.
- Present an identity document when required.
- Follow the internal rules of the practice and treat staff and other patients respectfully.
- Follow agreed specialist recommendations and inform about significant changes in wellbeing.
- Pay for paid services received according to the current price list.
Feedback, suggestions and complaints
If you would like to leave a thank-you message, suggestion or complaint, please use the dedicated feedback form.
Detailed information
More detailed information is available in official legal acts and explanations from responsible institutions.
This information is prepared for convenient overview and does not replace the full text of the legal acts.